FAQ

What services does Satcenter offer?

Satcenter specializes in providing installation and maintenance services for satellite communication systems, including Starlink, VSAT, and 4G/5G solutions. We offer comprehensive IT services for maritime environments, ensuring that vessels remain connected to the internet globally. Our services also include crew WiFi, email setups, VoIP telephony, and network management

How do I schedule an installation?

To schedule an installation, you can contact us directly via our SATCENTER or call us at +31 10-2807100 Our team will assist you in arranging a convenient time for the installation and answer any questions you may have

What areas do you cover?

We provide installation and maintenance services globally, with a focus on the Netherlands, Antwerp, and Turkey. Our team is equipped to handle installations in various maritime environments, ensuring that your vessel stays connected regardless of location

What is the process for installing a Starlink system?

The installation process for a Starlink system involves several steps:

*Site Survey*: Determining the optimal location for the Starlink dish.
*Dish Mounting*: Securely mounting the dish on a stable platform.
*Cabling and Power Supply*: Connecting the dish to the router and ensuring waterproof connections.
*Configuration and Testing*: Using the Starlink app to configure settings and test the connection

How long does the installation take?

The duration of the installation can vary depending on the complexity of the setup and the specific requirements of the vessel. However, our experienced team strives to complete installations efficiently and promptly to minimize any downtime

Do you provide support after the installation?

Yes, we offer 24/7 support to ensure that your system operates smoothly. Whether remotely or on-site, our support team is always ready to assist you with any issues or maintenance needs

What are the benefits of using Starlink for maritime internet?

Starlink provides high-speed, low-latency internet access, even in remote maritime areas. Its constellation of low Earth orbit satellites ensures more reliable and faster connections compared to traditional satellite systems. This improves communication, navigation, and the overall quality of life for those on board

Can Satcenter handle emergency repairs?

Yes, we are equipped to handle emergency repairs. Our team is trained to respond quickly to any issues that may arise, ensuring that your communication systems are restored with minimal disruption

How do I get a quote for your services?

To get a quote, please visit our SATCENTER and fill out the form with your details and requirements. Alternatively, you can contact us directly via phone or email to discuss your needs and obtain a customized quote

What makes Satcenter different from other installation companies?

Satcenter stands out due to our certified expertise, fast and reliable service, global coverage, and 24/7 support. Our commitment to quality and customer satisfaction ensures that we deliver top-notch services tailored to the specific needs of our clients

For more detailed information, please visit our SATCENTER or contact us directly.

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Head Office
Kortebrantstraat 7A, 3031 PM, Rotterdam
Turkiye Office
Esentepe, Yüzbaşı Kaya Aldogan Sk. No:4,  34394 Şişli/İstanbul
info@sat-center.tv
+31 0 85 560 71 20
+31 0 85 560 71 20

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